MasterCard & Digital Wallet

In August 2024, MasterCard performed a digitization change that may impact digital wallet or card on file payments with merchants. If you've experienced recent denied transactions with your digital wallet, removing the existing card and adding it back should allow your PCB transactions to complete successfully. Here are the steps:

  1. Go to your digital wallet settings.
  2. Delete the card on file.
  3. Select "add to wallet", enter your PCB debit card number, and follow the prompts for verification. 
And if you have a subscription in your digital wallet and PCB is the only card on file, you may need to unsubscribe, remove the old card, add your current card information, and resubscribe. 
 
Questions? We are happy to help! Give us a call at 1-800-667-5202 and we can walk you through these steps.